Kone Elevators provides industry-leading elevators, escalators, auto-walks and access innovative solutions for maintenance and modernization.
Kone Elevators’ mobile application enables field technicians and dispatchers to manage jobs, report progress, and obtain assistance through a variety of features offered through the Snap-Ins SDK product for Service Cloud. However, Kone Elevators’ mobile application was experiencing some performance issues. For example, it would often take an abnormal amount of time to run the main app flow.
Just like an elevator shouldn’t stall — its apps shouldn’t stall either.
INDUSTRY: Manufacturing, Field Of Service
CLOUD: Service Cloud
PRODUCTS: CRM, Workflows, Communities